With the recent expansion of the online services and marketing, the online communication with the client becomes ever more challenging. Automated solutions, such as bots, verification procedures and more,
can be very frustrating and annoying for the everyday online customer. Our data shows that most of the users prefer to chat with live agents and visit physical offices in order to have effective
communication with the service provider.
Our strong belief is that instant messaging is even more effective than video or audio calls. In a world of huge variety of accents, written communication is the gold standard ratio of customer relations.
And this is the real deal - the person interacting with the client must be equipped with specific professional and soft skills that will guarantee customer satisfaction. Our team is here to make
sure not only that your customers will spend money with your service, but that they will also return later. Our company is based in Europe and we train our team members using methods that are
tailored to match the cultural relations within Europe. This is what makes our services so effective.
